Terms & Conditions

The following “Terms of Use” govern your access to and use of our website (the “Site”). These Terms of Use also encompass our Privacy Policy. We strongly encourage you to read these Terms carefully before navigating our Site. By using our Site, you acknowledge and agree to comply with these Terms. If you do not agree with the Terms of Use, you must refrain from using our Site.

Accessing And Using Our Site

Our site is made available for your personal use in accordance with these Terms of Use. Access to the site is granted on a temporary basis, and we retain the right to suspend or withdraw any services offered through the site at our discretion. Occasionally, we may limit access to certain sections or the entire site. We shall not be held liable for any unavailability of the site, whether for a short or extended period, for any reason.

Amendments

We reserve the right to modify these Terms of Use periodically. Each time you access our site, we recommend reviewing the Terms to ensure you are familiar with the most current version.
Additionally, we may update and enhance our site as necessary to address evolving user needs and business priorities.

Quality Of Service

We are dedicated to delivering a service of the highest quality, ensuring both efficiency and effectiveness. We are committed to addressing any complaints with the utmost care and urgency, and we will make every effort to provide you with a clear and thorough explanation of the situation.

Confidentiality

All communications between us are treated as confidential, and we will take all reasonable measures to protect your information. However, we may be required to disclose it in certain circumstances, such as when mandated by law, regulatory authorities, our insurers, or as part of an external peer review process.
On occasion, we may subcontract specific work related to your affairs to other tax or accounting professionals. These subcontractors will be bound by the same confidentiality obligations as we are.
We reserve the right to reference you as a client for promotional, training, or other legitimate business purposes. However, as previously stated, we will not disclose any confidential information in doing so.

Virus Protection And Misuse Of Our Site

You are responsible for ensuring that your information technology, computer programs, and platform are configured appropriately to access our site. It is essential that you use your own virus protection software.
You must not misuse our site by intentionally viruses or other harmful or malicious materials. Additionally, you must not attempt to gain unauthorised access to our site, the server hosting our site, or any server, computer, or database connected to it. You are also prohibited from launching denial-of-service attacks or distributed denial-of-service attacks against our site.
Any violation of these terms would constitute a criminal offense under the Computer Misuse Act 1990. We will report any such violations to the relevant law enforcement authorities and fully cooperate with them, including disclosing your identity. In the event of such a breach, your right to access and use our site will be immediately revoked.

Fair Usage Policy

Our Fair Usage Policy is designed to ensure that all clients have equitable access to our services without overwhelming our resources. We ask that clients use our services reasonably and responsibly, avoiding excessive or unnecessary requests that could impact the quality of service provided to others.
We are committed to offering support tailored to each client’s needs, we reserve the right to review and adjust service levels or fees if usage exceeds what is considered reasonable under the terms of our agreement.

Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of UK. We are committed to resolving any disputes promptly and efficiently, striving to reach a fair and amicable resolution wherever possible.